Politique d’expédition


Shipping Policy




Shipping Zones



We ship worldwide 🌍. No matter where you are located, we do our best to deliver your order as quickly as possible.





Order Processing Times



  • Orders are processed within 1 to 3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.






Estimated Delivery Times



  • France / Europe: 5 to 10 business days
  • North America: 7 to 14 business days
  • Rest of the world: 10 to 20 business days



⚠️ These delivery times are estimates and may vary depending on the destination, customs procedures, or the carrier.





Shipping Fees



  • Shipping fees are automatically calculated at checkout based on the weight, size, and destination of the package.
  • In some cases, shipping may be free during promotions or for orders exceeding a certain purchase amount.






Order Tracking



Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your parcel’s progress online.





Delivery Delays and Issues



If your order does not arrive within the estimated delivery time:


  1. Check the tracking status provided by the carrier.
  2. Contact us at contactairepsture.com@gmail.com if you cannot find a solution.
    We will take the necessary steps to locate your parcel or offer an appropriate solution.






Customs Duties and Taxes



International orders may be subject to customs duties or import taxes.

These fees are the customer’s responsibility and vary depending on the destination country.





Shipping Address



Please carefully review your shipping details before finalizing your order.

We are not responsible for delays or losses caused by an incorrect or incomplete address.